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Do you provide support by e-mail?We're happy to provide e-mail support to our customers. For better tracking, please send the first e-mail via this web site's contact form. If you prefer to e-mail directly, just send it to . Please provide accurate information, and logs when appropriate. Many products have a menu option to copy logs to the clipboard. Some have a debug mode in the Help menu which provides more log details and saves to the Console log. « back